By Pankaj Kumar Credibility is a real issue for the financial institutions in current volatile economy. The financial institutions are in constant pressure to maintain and improve reliance and customer satisfaction. In this social media era, so much of transparent content are being generated each day and technologies are evolving rapidly, the financial institution find
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Evolution of Social Media in Banking Industry
By Pankaj Kumar In the era of social media, the banking and financial institute could not ignore the importance of leveraging social media. Even though the banking industry is late adopter of social media, it has understand the value and power of the social media. The past few years have been very important for social
